WHO ARE WE?
NOT YOUR AVERAGE AGENCY
We expand your vacation experience through our network of local and preferred vendors. A smoother travel experience, exclusive add-ons, upgrades, access to hidden gems, and VIP treatment is what you can expect. You’ll also have peace of mind knowing that in the event of unexpected hassles, you’ve got someone in your corner.
Why Dream & Co?
Your wants and needs are as unique as you are. We take time to get to know you, which helps us create the perfect balance to fit your travel style. And we’ll handle as many or as little of the details as you like.
Whether you’re dreaming of a luxury spa vacation, an off-the-beaten path adventure or a family getaway, we can make it happen.
When you travel with an advisor, you're traveling better.
We know your time is valuable, and busy people sometimes make mistakes. We handle the stress of your vacation planning.
With our industry relationships, we help you gain an insider’s edge. We have options you won’t find with online discount vendors.
We give you access to unique experiences. Step outside of the usual cookie-cutter trips and see what we have to offer.
We personalize our service and focus on your needs. Together, we’ll make sure you’re getting the perfect vacation.
Our job is to help you prepare for the unexpected. Lost luggage, missed flights, etc. With us, you’re never traveling alone.
We provide you with peace of mind, and that alone is worth it. Let us show you how truly painless planning your vacation can be.
When you work with us. . .
Most frequent questions and answers
Travel Agents simplify your trip planning process. They provide advice and support before, during, and after your trip.
International travel, multi-city stops, customers’ specific needs, and travel delays or interruptions are all things that can complicate your time away.
Agents handle the hard stuff, such as airfare, transfers, car rentals, hotel bookings, travel insurance, etc so you’re able to focus on relaxing.
Travel agents earn commissions on the hotels, tours, & cruises they book for you. (Vendors build those agency commissions into their prices, so when you book on your own, rarely are you getting a reduced rate.) Typically you pay the cost of your trip, plus a reasonable service fee for researching and arranging details such as flights, transfers, train and driving routes, etc.
These service fees ensure your agent is working in your best interest vs. simply seeking out the highest commission. There are some agents out there who don’t charge service fees for their time, but you can’t be sure they will follow through if no service agreement exists.
Your travel agent should be upfront and transparent about their service fees before they begin planning your travel. When you enter into a service agreement with Dream & Co., we’re committed to your vacation planning from conception to execution. We provide all of our customers with a complete summary of applicable charges during our initial consultation, so there are no surprises! This allows you to decide ahead of time whether our services are a good match for you.
Yes, often times they can when you consider the added upgrades and amenities an agent may be able to secure for you.
There’s a big difference between booking a bargain basement deal through a discount site and booking direct through a travel agent. And some travel vendors don’t sell direct to the public, so you’ll need an agent in order to have access to their product.
It all boils down to relationships, and your travel agent has established relationships with vendors that ensure you’re getting the most value for your money.
The biggest benefit to working with an agent is the time & money they can save you! Itinerary planning can be time consuming and there are steps that are easy to miss, especially for groups, international, or inexperienced travelers.
They answer your questions, make sure you have the proper passport & visa requirements, alert you to any travel warnings, and provide expert advice about destinations you haven’t been to.
Absolutely! In fact, this is one of the most important reasons people work with an agent. The goal is always a seamless experience, but things sometimes do go wrong.
Your agent can help you navigate through any accommodation or flight changes, leveraging their business relationships on your behalf. When travel is booked through a 3rd party discount vendor, they become your agent so you would have to rely on their 1-800 number to help you out of a jam.
Travel agents work for you. They advocate for you and are a much more personal and effective resource than an online search.
Travel agents can certainly help you earn loyalty points and miles by booking travel with your preferred vendor, but they cannot redeem points or vouchers for you.
This would be an example of when booking on your own makes more sense (afterall, a travel agent can’t find a better rate then free!).
Your agent should always provide you with a side-by-side rate comparison so you can make the most informed decision.
We work with the best suppliers in the business.